Strategy: Build

BUILD agile, reliable IT services for public or private use

If your strategy is to create an agile, reliable infrastructure for the elastic delivery of IT services, Symantec makes it possible for you to build your cloud infrastructure by leveraging best-of-breed technologies and platforms and helping you:

  • Manage multiple, disparate technology platforms, including storage hardware, operating system, or virtualisation platform, allowing you to build your cloud leveraging best of breed technology and platforms while avoiding vendor lock-in
  • Enable high availability with one click to manage entire business services running across multi tiers from the database to the application and web layer, whether on physical or virtual systems or different platforms to ensure your Business Services remain online
  • Grow and shrink resource to automatically respond to the changing resource requirements of your cloud to maximise your investment
  • Optimise storage pools to incorporate deduplication, thin provisioning, thin reclamation, and compression to reduce your storage costs
  • Provide deep intelligence and visibility on the entire infrastructure, which can be acted upon through policy-based automation

Did you know…

More than 200 of the world’s biggest clouds either rely on Symantec or are delivered by Symantec. Notable cloud customers or partners include: China Mobile,, Amazon, Siemens, Fidelity, Vodafone, Deutsche Bank, Comcast, and Terremark.

Strategy: Extend

EXTEND the existing infrastructure to include cloud services with consistent security and management

As organisations build up the IT infrastructure to incorporate new virtual environments, external cloud services (such as as well as mobile devices (such as iPads), the top concern of IT executives is whether they can confidently take advantage of the cloud without jeopardising data protection and information security standards¹.

Symantec can help to:

  • Reduce the operational impact and the complexity of protecting, monitoring, alerting, and reporting on information and infrastructure assets across physical, virtual, and cloud platforms
  • Protect, backup and archive physical and virtual data to cloud storage
  • Accommodate BYOD practices securely

Did you know…

Security is the main concern when moving business-critical applications to the cloud*. To address this, Symantec created O3, a security platform that allows organisations to apply the same security policies they use internally to external clouds. See an example of how Symantec solutions such as O3 can help extend your infrastructure to clouds.

Strategy: Simplify

SIMPLIFY the delivery of IT services to the entire organisation

Public cloud services are designed as multi-tenant environments to keep subscription costs low. But this shared service also means that your corporate data resides on the service provider’s infrastructure that is beyond your control.

Symantec recommends the following key considerations for organisations evaluating cloud service providers:

  • Repute - Find out how long the vendor has been offering cloud services.
  • Security - Assign different levels of security to different types of information, and ask the vendor how security problems are solved.
  • Backing up and moving your data - Investigate how the cloud provider makes backup copies of your data—and how you can move the data to another provider.
  • Service level agreements - Work hard to get a good SLA with clear financial penalties to ensure a good service.
  • Try before you buy - Don’t start your cloud journey with confidential data or business-critical systems. Only expand once you’re satisfied that the service works for you.

Is it time to move to the cloud?

Read article: How to tell if you’re ready for cloud services »
Find out more »

To deliver enhanced end-to-end cloud security, key decision makers need to look at security from three angles:

  • Secure the infrastructure - Since a cloud infrastructure can dynamically deploy and allocate computing resources, you need to ensure that security policies are automatically deployed as well. Use virtualised security controls that can be integrated to the service automation layer.
  • Secure information – Have the ability to classify information and assign the appropriate level of security access, archiving and retention policies. This also allows you to limit the access levels a particular system can have over that information.
  • Secure identities - Extend enterprise credentials to virtual environments and across multiple devices.


With cloud services such as being deployed as mission-critical applications, and the growing use of mobile devices in the enterprise, it can be hard to keep track of exactly where sensitive data is residing. And with a recent study indicating that 40% of employees store corporate data on mobile devices², organisations should deploy security solutions that:

  • Enforce acceptable use policies for tablets and mobile devices granularly
  • Inspect and recognise sensitive content as they travel to and from the public cloud
  • Extends the organisation’s existing management tools and policies to cloud services such as



Make the right decisions to scale your security to private clouds

Read white paper: Securing the Cloud for the Enterprise

Deploying a private cloud to support critical applications such as ERP and customer-facing applications means that IT services must be able to minimise the amount of downtime as a result of both planned maintenance and unplanned disasters. This means having the tools to enable:

  • Recovery of multi-tier applications and data locally or globally across physical and virtual environments
  • Failover of mission critical applications and databases in less than a minute
  • Replication of volumes and files across any distance to meet your recovery point objectives


The amount of data generated by virtual machines makes it challenging to backup and recover in case of disaster. Organisations can leverage Symantec to extend backup to the clouds, by:

  • Enabling full and incremental backups of virtual machines to an external cloud environment
  • Allow for instantaneous recovery in the event of system failure or disaster
  • Improve deduplication of virtual data to save on on-premise storage costs, or cloud storage subscription costs



How to build a resilient private cloud that is always available

Read white paper: Architecting Resilient Private Cloud

Private clouds require consolidation and virtualisation of storage and server resources. But they can lead to increasing complexities as the number of virtual machines increase. To ensure your foundation remains lean, you need better visibility and end-to-end management across physical and virtual heterogeneous environments. Recommended approaches include:

  • Centralising management of storage - Understand the current state of your storage infrastructure from application to disk with a single view of your full storage stack.
  • Automating virtual machine protection - Avoid time-consuming backup administration by automating backup processes.
  • Practising thin provisioning - Provision storage on an as-needed basis and utilise the benefits of pooling to significantly reduce the amount of storage consumed by applications.


Organisations need to comply with industry regulations that govern the use and storage of information. And with cloud services such as and Office 365 being deployed as part of overall IT services delivered to the business, organisations can use Symantec solutions to:

  • Quickly identify and collect data from Office 365, including Exchange and SharePoint information for e-discovery requests
  • Speed up response to litigation, regulatory inquiries and internal investigations while reducing effort
  • Archive ageing data to boost performance while meeting data retention policies



Enable on-demand elastic storage and services

Read white paper: Architecting Resilient Private Cloud

Proper cloud governance becomes more crucial as the volume of data, users, and applications increase throughout the private cloud. As you develop your private cloud infrastructure, having audits that meet best practice frameworks will also help you align with industry regulations and achieve:

  • Visibility and Control: Map your internal as well as regulatory IT policies to technical controls and processes in your private cloud infrastructure so that they can be monitored
  • Consistency and Compliance: Implement tools and prioritise the risks that need to be addressed
  • Automation: Dashboards and reporting help simplify audits and reduce labour costs



Get extensive protection for your VMware cloud and virtual environments

Read about the close integration between Symantec solutions and VMware infrastructure

¹Optimizing Information Management in the Cloud, IDC Executive Brief, June 2011
²DLP for Tablets, An Intelligent Security Decision, ESG Group, November 2011
*Source: 2011 Symantec Virtualization and Evolution to the Cloud Survey

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